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Friday, June 14, 2024

Tim Woodard—Public Adjuster Highlight  | Property Insurance coverage Protection Regulation Weblog


Ought to I keep or ought to I’m going? This pivotal query is one many people grapple with in {our relationships}. Everybody in long-term bonds will, sooner or later, confront moments of doubt or uncertainty. I imagine it’s important for people to replicate on the underlying causes for these emotions. A vital query to think about is, “Why am I on this relationship?” By understanding the aim and success derived from the connection, you can also make extra knowledgeable choices about its future implications, whether or not you keep, depart, or change.

Whereas interviewing Tim Woodard over the previous two weeks, I returned to those ideas about staying or leaving relationships. For public adjusters, “Why do you have to be a part of an affiliation? What do you get out of it? Why be a part of one versus one other?”  

So, I interviewed Tim Woodard not simply because he’s a acknowledged chief within the public adjusting group with friends saying he’s all that and voting him into management positions. I wished to query an individual who has left one trade to turn into a public adjuster. Then, after efficiently changing into a public adjuster, he left a “soft” place at an important public adjusting agency to start out his personal public adjusting enterprise.  

Right here is my interview with Tim Woodard. 

Why did you turn into a public adjuster?

My background is working as a restoration contractor. I grew fascinated about changing into a public adjuster as a result of a number of elements. First, I’ve all the time been captivated with aiding individuals in occasions of want. Second, my background in development and gross sales of restoration companies naturally guided me towards this discipline. Lastly, I noticed policyholders combating insurance coverage claims and making an attempt to deal with these on their very own. To me, it highlighted a big want for advocacy and experience. Turning into a public adjuster grew to become my resolution to handle this want, serving to people and companies maximize their insurance coverage claims in a good adjustment.

How did you study and who did you study from about “the artwork of public adjusting?”

Whereas working within the insurance coverage restoration and development trade, I found the position of a public adjuster. This information and skillsets dovetailed to be utilized differently when public adjuster licensing was launched in Texas. My position as a salesman and estimator for a most popular vendor for insurance coverage corporations concerned offering constructing harm estimates for his or her claims. I rapidly understood that an correct estimate is pivotal for declare negotiation. Many individuals usually prioritize the ultimate determine over an accurate scope of labor.

I’ve absorbed information from trade greats. I had the privilege of working alongside Scott Davidson, Pat Bickford, and Jim Beneke at Adjusters Worldwide in Dallas. Then, I used to be mentored by Artwork Jansen Sr., Artwork Jansen Jr., and Tom Krautner from Jansen Worldwide. They’ve been instrumental in shaping my profession. I can’t say sufficient good issues about Artwork Jansen, Jr., and the way a lot he has performed in my success.

After working for Jansen and Adjusters Worldwide for over a decade, you left and began your individual enterprise. What was that transition like?

Departing from Jansen and Adjusters Worldwide after a fruitful profession was a monumental and difficult determination. My motivation stemmed from the aspiration for private {and professional} development. Despite the fact that my tenure there was insightful and rewarding, I believed that beginning my very own enterprise would allow me to supply extra customized companies, create a broader influence, and afford extra time with my household. The shift required constructing a consumer base from scratch and carving out my model’s id, which was intimidating at moments. However the freedom to innovate and instantly cater to consumer wants within the method which I management has made your entire course of worthwhile.

Why are you a member of quite a few regional public adjuster organizations? How do they profit you?

Membership in regional public adjuster associations like TAPIA, FAPIA, and CAPIA is essential for a number of causes. Primarily, they function a hub for networking and exchanging insights with trade counterparts. They preserve members abreast of trade modifications, greatest practices, and supply a platform for collaborative advocacy initiatives. These organizations additionally current invaluable persevering with schooling alternatives, that are very important for sustaining experience {and professional} certifications.

For public adjusters in Texas not affiliated with TAPIA, what are just a few compelling the explanation why they need to be a part of TAPIA?

For public adjusters in Texas who haven’t but discovered their place inside TAPIA, let me share three the explanation why aligning with this affiliation is not only useful however transformative in your profession:

1. Networking and Collaboration: At its core, TAPIA is far more than only a gateway; it’s a group. Turning into a member is not going to solely join you with different Texas-based public adjusters but additionally immerse you in a nurturing atmosphere the place collective knowledge is valued. This affords you the prospect to study from seasoned specialists, share your individual experiences, and collaboratively brainstorm options to frequent challenges. By aligning with TAPIA, you’re not simply becoming a member of a corporation; you’re changing into part of a bigger, supportive household that’s deeply rooted within the Texas experience and camaraderie.

2. Advocacy: Within the ever-evolving world of insurance coverage, having a powerful voice is paramount. TAPIA doesn’t simply communicate; it has a seat on the desk upholding the rights and pursuits of each public adjusters and policyholders in Texas. As a part of TAPIA, you’re amplifying that advocacy, ensuring that our collective issues and concepts aren’t simply heard however heeded. The power of our career’s voice is fortified with every member we add, making each coverage, each regulation, and each determination extra knowledgeable and thoughtful of our collective wants.

3. Schooling: In a aggressive panorama, staying forward requires extra than simply abilities; it calls for fixed change. TAPIA doesn’t simply supply entry; it opens the doorways to a treasure trove of instructional assets and applications. We need to be sure that each member stays abreast of the newest traits and strategies for dealing with the sorts of claims we face in Texas.

To all public adjusters in Texas, TAPIA isn’t simply an affiliation; it’s a catalyst for development, a beacon for safeguarding our career, and a lighthouse of studying. Becoming a member of enlarges your alternatives and probabilities for fulfillment.

Are you able to elaborate on the brand new mentoring program at NAPIA?

NAPIA‘s mentoring program is structured to pair new members and newer public adjusters with seasoned public adjusters, fostering a mentor-mentee bond. The initiative goals to expedite information sharing, skilled evolution, and networking. Mentors supply insights, share their journey, and assist information others by way of trade challenges. New public adjusters ought to seize this chance for fast studying, tapping into the knowledge of essentially the most skilled public adjusters within the enterprise. Why wouldn’t anyone need to study from the very best, now that NAPIA has his arrange as a proper program?

Inform me about NAPIA’s Small Enterprise Roundtable.

The place are you able to sit with public adjusters who’re profitable, many for many years, and ask questions with no worry of being embarrassed and them truthfully telling tales and offering you strategies for studying methods to be financially profitable? I co-chair this NAPIA sub-group, and we meet nearly after which in particular person at conferences. It offers homeowners with solutions and knowledge to questions on operations, funds, advertising and marketing, and compliance, which you’ll not discover anyplace else. NAPIA desires to assist its members succeed within the enterprise of public adjusting as a result of it develops a better high quality of service to policyholders.

Because the newer proprietor of a public adjusting agency, what are the first challenges you will have encountered?

Proudly owning a public adjusting agency presents a singular problem I didn’t must concern myself with once I was not the proprietor. It entails harmonizing consumer service with the additional position of overseeing enterprise administration. It’s crucial to ship customized care and a focus to every consumer whereas concurrently dealing with the enterprise’s administrative and logistical points. That could be a big change. The duty extends past simply being an adjuster. At first, the only real duty of income era was on my shoulders, which might typically be a supply of stress. It was good to all the time have that paycheck. It’s totally different now. It necessitates fixed proactiveness and energy.

What are your issues about the way forward for the general public adjusting career?

Certainly one of my predominant issues about the way forward for public adjusting lies within the rising complexity of insurance coverage insurance policies and the corresponding claims processes, coupled with reductions in protection. As these insurance policies evolve to turn into extra intricate, it turns into more and more troublesome for policyholders to understand the total extent of their protection and rights. This will result in disputes and prolong the time taken for declare decision. 

A associated concern is the rise of insurance coverage coverage endorsements which might be anti-public adjusting. Such endorsements instantly threaten our career, impacting our capability to function as licensed adjusters. Fortuitously, TAPIA efficiently advocated for a invoice handed by way of the Texas legislature that prohibits insurance coverage carriers from incorporating this sort of language into their insurance policies. Whereas this was a big triumph in Texas, I hope to see related successes in different states.

What’s your optimism about being a public adjuster?

I’m profoundly optimistic concerning the trajectory of our enterprise within the realm of public adjusting. Over current years, there was a perceptible shift in how policyholders understand and perceive insurance coverage claims. This shift is essentially attributed to the rising consciousness concerning the intricate layers and complexities embedded in insurance coverage insurance policies. As policyholders encounter these intricacies, they’re starting to acknowledge the challenges they face in navigating claims, particularly when their pursuits may be unintentionally sidelined in favor of the insurance coverage corporations.

Given these elements and the ever-increasing complexities of the insurance coverage world, I see a future the place the position of public adjusters is not only fascinating however deemed indispensable. The demand for our companies isn’t solely more likely to develop but additionally to evolve, making our career much more dynamic and impactful.

Inform me about your curiosity in race automotive occasions, which you share with my companion Javier Delgado.

Competing in race automotive occasions has all the time been an exhilarating ardour of mine. My dream after highschool was to turn into an expert race automotive driver. Sadly, after a 1993 crash leading to a damaged neck and vertigo, my driving days got here to an abrupt finish. However my love for the game remained. 

My approach of staying linked has been by way of sponsoring groups within the NASCAR Xfinity Collection, the USAC Midget Collection, and a number of other Dash Automotive Collection. This month, Eclipse Claims Consulting will companion with Ryan Ellis within the Alpha Prime Racing #43 automotive for the upcoming race at Texas Motor Speedway and would be the major sponsor for the Las Vegas race in October. 

Discussions are underway with a top-tier USAC Midget Collection and Excessive Outlaw Midget Collection for a full 2024 sponsorship, in addition to continued sponsorship discussions for the 2024 NASCAR Collection. Through the use of this platform, I intention to coach racing followers and groups concerning the position and worth of public adjusters, bridging my career with my ardour.

Are there any further ideas you need to share along with your public adjuster colleagues?

Within the coming month, I’ll assume the presidency of TAPIA and am at the moment the Treasurer of NAPIA, with aspirations to turn into its president in 2028. A query I usually discipline is how I handle to juggle these tasks with operating my firm. The reply is straightforward: a deep-seated ardour for the trade and a want to guard and promote the career. I need to stress the importance of steady studying and adaptableness in our discipline. 

With the ever-changing panorama of the insurance coverage trade, retaining up-to-date with traits and rules is paramount. My roles in these associations grant me a front-row seat to such modifications. Moreover, I’m a agency believer within the energy of collaboration and mentorship. By working collectively and sharing information, we will uplift the requirements of public adjusting and assure policyholders obtain unparalleled help, which is solely not supplied by most insurance coverage firm claims adjusters.

I do know from private expertise that Tim Woodard discovered from some very profitable public adjusters. Whereas many public adjusters have by no means dealt with a declare value eight figures, I personally handed certainly one of Tim’s mentors an eight-figure public adjuster payment from one loss after we prevailed in profitable litigation.

Thought For The Day

Don’t accept a relationship that gained’t allow you to be your self. 

—Oprah Winfrey

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