In Could, Nitrogen rolled out a software that enhances human capabilities for shopper communication, content material creation, analysis and extra.
“Synthetic intelligence can shorten the time to do issues that you simply’re already doing,” Craig Clark, chief advertising and marketing officer of Nitrogen, advised ThinkAdvisor in an interview.
Nitrogen AI, a digital advertising and marketing content material assistant, as the corporate dubbed it, initially was powered by OpenAI’s GPT-3.5 Turbo, now upgraded to GPT-4.0.
The software stems largely from a survey of 1,000-plus monetary advisors that the corporate carried out final spring.
It discovered that “companies which might be rising at a hyper-growth charge — 21% yearly — actively market their companies and providers.
“They create a number of engagement mail,” Clark stated within the interview.
Now, greater than 600 advisors are utilizing Nitrogen AI, accessible to the agency’s prospects by subscription.
“AI offers you time again, permitting you to do advertising and marketing at scale,” Clark stated. It allows advisors to “attain out to purchasers extra typically and extra persistently.”
Nitrogen’s AI software can create first-draft content material of selling letters and newsletters, for example, which the monetary advisor then edits and customizes.
An fascinating function, Clark stated, is “tone customization,” which personalizes the advisor’s type or model.
“Some companies or people need to current a extremely conservative, staid type of perspective of their advertising and marketing communications,” he added. “Others may be speaking with, say, tech firm CEOs who would possibly respect a bit of lighter tone.”
On the drafting board is one other main use of Nitrogen AI: serving to advisors prepare for shopper and prospect conferences.
“Our analysis finds that a large period of time is spent on assembly preparation,” Clark stated. “So shortening that might be useful when it comes to growing shopper satisfaction and getting extra referrals.”
ThinkAdvisor not too long ago interviewed Clark, who was talking by telephone from British Columbia, Canada, the place he’s primarily based. Listed below are excerpts from the interview:
THINKADVISOR: Are you able to describe Nitrogen AI?
CRAIG CLARK: It’s not an e mail advertising and marketing engine or a advertising and marketing program. It’s a content material assistant to assist advisors develop content material to ship by way of e mail or social media or different channels they may use in advertising and marketing.
It generates first-draft content material you’ll be able to personalize. It takes the job of making advertising and marketing from agonizing hours and days right down to only a few seconds.
And the advisor can put their very own spin on it.
Can advisors simply say to it, “I need to write a advertising and marketing letter to my purchasers”?
They actually might try this. We’ve skilled [this tool] on monetary advisor content material we’ve produced through the years.
So the advisor might say, for instance, “I’d prefer to create an e mail on [subject], and I need to enchantment to younger [prospects] in Memphis.”
Our software will arrange that e mail in seconds.
But it surely creates solely the primary draft. So the advisor must edit it earlier than sending it out?
That might be our steerage. For certain, you’d need to learn it and really probably customise it and tailor it to a sure state of affairs.
There might even be a compliance layer that should evaluation it earlier than you ship it to purchasers.
Please clarify the way it permits customers to pick a tone of voice for his or her communication.
It’s very a lot a few private type or model. Some companies or people need to current a extremely conservative, staid type of perspective of their advertising and marketing communications.
Others may be speaking with, say, tech firm CEOs who would possibly respect a bit of lighter tone.
How does your software obtain that?
It chooses completely different phrases and completely different combos of phrases. If the subject is retirement financial savings, say, it’d [generate] completely different examples primarily based on the diploma of conservatism that you simply need to have within the draft.
