Franks will report back to the European chief govt, EJ Hentenaar, and work with Tony Hardy, head of UK P&C. This can guarantee straightforward succession for shoppers.
Moreover, Franks will play a task in Lockton’s development within the UK, reinforcing its options led method for shoppers. She will even be liable for increasing the UK retail division when taking over the function in November.
Franks brings over 15 years of expertise to the function. She joins from Marsh the place she held a sequence of senior management roles, most lately because the retail placement chief for Marsh UK and Eire’s three client-facing divisions – Threat Administration, Company and Industrial – the place she was liable for placement technique and execution.
As well as, she was a member of the manager committee liable for the management of the danger administration division and has labored on placements for a few of Marsh’s largest world shoppers.
Hentenaar stated: “All through her profession, Clarissa has excelled by going the additional mile, including worth and constructing relationships primarily based on belief. As we proceed to broaden the division, it’s essential that we’ve got the fitting folks in place. As a agency that grows one handshake at a time, nurturing our tradition is a precedence. Clarissa is the best candidate to construct on our success, whereas preserving the values and philosophy that makes Lockton distinctive.
“I’m wanting ahead to working together with her and bringing her in-depth information, expertise and experience to Lockton’s retail providing as we realise the numerous alternatives obtainable to us within the UK market.”
Tony Hardy added: “Lockton P&C Retail has loved 31% income development over the previous two years with all places of work within the nationwide enterprise retaining and successful shoppers. The appointment of Clarissa as head of retail is a key a part of our long-term succession planning. She is the most effective of the most effective and is aware of methods to drive significant change, whereas sustaining the shopper centric tradition we’ve got created. I’m thrilled to have her on board and to see the optimistic affect she has on our providing to shoppers.”
