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How We Use Your Information


Study extra about how your particular person Market data is used

This truth sheet gives extra details about how your data is getting used within the Well being Insurance coverage Market® run by CMS, your rights to entry data which might be maintained about you, your proper to file an enchantment, and different useful data. Assessment it fastidiously.

Click on on the next to study extra about:

What’s the Market?

The Market is a useful resource the place you may find out about your well being protection choices, examine medical health insurance plans based mostly on prices, advantages, and different necessary options, select a plan, and enroll in protection. The Market additionally gives data on applications that assist individuals with low to average earnings and sources pay for protection. This contains methods to avoid wasting on the month-to-month premiums and out-of-pocket prices of protection out there by the Market, and details about different applications, together with Medicaid and the Youngsters’s Well being Insurance coverage Program (CHIP). In some states, the Market is run by the state. In others it’s run by the Facilities for Medicare & Medicaid Providers (CMS), a part of the U.S. Division of Well being and Human Providers (HHS). In the event you’re making use of for well being protection in a state operating its personal Market, go to HealthCare.gov and also you’ll be directed to your state’s market. This web page describes how the Marketplaces run by CMS use your data, and doesn’t apply to Marketplaces run by states.

How does the Market use my data?

As a federal company working the Market and related applications, CMS is required to guard the knowledge it collects and maintains. CMS respects your proper to privateness and can defend the knowledge it maintains about you within the ongoing operation of the Market in accordance with all required legal guidelines, laws and requirements. “You” refers to any individual whose data is entered in your utility, or these performing on such an individual’s behalf.

CMS wants your data to find out eligibility for:

  • Enrollment in a Market plan, often known as a Certified Well being Plan
  • Insurance coverage affordability applications
  • Certifications of exemption from the person duty requirement

If you apply for well being protection or an exemption, your data could also be used to:

  • Allow you to with the applying course of
  • Confirm data like your id and any earnings historical past you present
  • Provide you with correct details about as many alternative cost-saving applications as attainable
  • Allow you to resolve questions in regards to the outcomes of your utility, together with an enchantment if you happen to resolve to file one
  • Talk with you through the eligibility course of

If you enroll in well being protection, your data could also be used to:

  • Allow you to enroll
  • Report and handle the advance funds of premium tax credit score and cost-sharing reductions to the issuer of your Market plan, if you happen to’re eligible
  • Talk with you all through the enrollment course of

After you enroll in well being protection, your data could also be used to:

  • Proceed communications with you
  • Allow you to maintain your protection updated
  • Confirm your continued eligibility
  • Carry out ongoing execution of the features of the Market, equivalent to operation of insurance coverage affordability applications for many who are enrolled, and oversight of issuers of Market Well being Plans
  • Reply to any client suggestions or complaints you file
  • Fight fraud and abuse within the federal well being care system
  • Reply to suspected or confirmed breaches of Market safety or confidentiality of data

When your state Medicaid or Youngsters’s Well being Insurance coverage Program (CHIP) transfers a well being protection utility to the Market, your data is used to:

  • Pre-populate a Market utility
  • Provide you with correct details about subsequent steps and deadlines
  • Contact you that can assist you transition to the Market
  • Allow you to with the applying and enrollment course of

Who can my Market data be shared with and why?

CMS will solely share your data as wanted and described within the System of Information Discover or as approved or required by legislation. Examples of when CMS could disclose your data to companies or individuals who want the knowledge for particular causes are offered under. For extra data, overview the System of Information Discover.

  • If you apply, CMS verifies the knowledge you present with these organizations and companies to find out your eligibility to buy a certified well being plan by the Market and, if you happen to select, for assist paying for well being protection:

    • Social Safety could confirm your Social Safety Numbers (SSNs) and citizenship standing.
    • The U.S. Division of Homeland Safety could confirm your immigration standing and/or naturalized citizenship standing.
    • The Inner Income Service (IRS) could confirm your family earnings and household measurement; the earnings of family members may be verified with the Social Safety Administration and with a client credit score reporting company
    • A client credit score reporting company could confirm your employment data.
    • The employers listed in your utility could confirm your eligibility for employer-sponsored well being plans.
    • The State Medical Help (Medicaid) workplace, the Youngsters’s Well being Insurance coverage Program (CHIP), the U.S. Division of Veterans Affairs, Medicare, Peace Corps, U.S. Division of Protection (for TRICARE), U.S. Division of Well being and Human Providers, the Workplace of Personnel Administration (OPM), and the Small Enterprise Well being Possibility Applications (SHOP) that function in your state could confirm your eligibility for and/or enrollment in well being protection applications.

    Not all candidates might want to present all of this data. For instance, you’ll be requested about your employment, earnings, and enrollment in well being protection solely in order for you assist paying for well being protection.

  • It’s possible you’ll resolve to offer permission to organizations or individuals who can talk with the Market about your utility for such wants as resolving inconsistencies, or making certain full and correct purposes. Relying in your permission, they could embody:

    • Your approved representatives
    • Your chosen Market-certified agent or dealer, or the insurance coverage firm that points your Market well being plan
    • Your chosen Market-certified assister (Navigator grantee, enrollment help contractor, or licensed utility counselor)

    Every utility filer confirms that she or he is permitted to share data for everybody on the applying. That method, the Market has permission to share your data together with your utility filer.

  • As soon as you choose protection, CMS will use your data for functions equivalent to:

    • Notifying employers in your utility if you happen to’re eligible for sure insurance coverage affordability applications (advance fee of the premium tax credit score or cost-sharing reductions).
    • Transferring your enrollment data to the suitable group or company. This could be the issuer of the Market plan that you just chosen, or a Medicaid or CHIP company.
    • Making experiences to the Inner Income Service about your enrollment in a certified well being plan by the Market and about your eligibility for advance fee of the premium tax credit score, cost-sharing reductions, and/or a certification of exemption from the person duty requirement(s)
  • In the event you select to submit an enchantment, the knowledge out of your utility and your enchantment could also be shared with federal and state companies listed underneath #1 above to course of your enchantment.

  • When your state Medicaid or Youngsters’s Well being Insurance coverage Program (CHIP) transfers your well being protection utility to the Market, the Market could share your data with enrollment help contractors or Market-certified grantees engaged on behalf of the Market to conduct outreach to supply assist to you with subsequent steps in finishing your Market utility and enrolling in protection.

  • To keep up Market operation, CMS works with the next teams and will due to this fact share your data with:

    • Contractors that carry out features for the Market to perform the precise features they’re engaged to carry out.
    • Different federal, state, or native authorities companies to fight fraud, waste, and abuse and to answer considerations in regards to the safety or confidentiality of data.
    • Insurance coverage firms that concern Market plans and likewise the IRS, for the continued administration of advance fee of premium tax credit and cost-sharing reductions, if relevant to you.
    • Issuers of certified well being plans and states, if you happen to complain to us a couple of certified well being plan or an issuer, to inform the issuers and state in regards to the complaints.

Do I’ve to reply the questions on my Market utility?

You don’t have to offer personally identifiable data (PII), together with Social Safety Numbers. Nonetheless, if you happen to don’t give this data, it could delay or forestall the Market from performing all features, like telling you about getting assist paying for protection, or figuring out your eligibility for advantages, applications or exemptions.

In the event you aren’t exempt from the shared duty fee and don’t keep qualifying well being protection for 3 months or longer through the yr, chances are you’ll be topic to a penalty.

You should definitely present appropriate data. Anybody who fails to offer appropriate data or who knowingly and willfully gives false or unfaithful data to the Market could also be topic to a penalty and different legislation enforcement motion.

Do I’ve to offer Social Safety Numbers (SSNs) for individuals listed on my utility?

Individuals who apply for well being protection want to offer an SSN if they’ve one. An utility filer should additionally present the SSN of any tax filer who isn’t making use of for well being protection if the tax filer’s tax data can be used to confirm the family’s eligibility for assist with paying for well being protection. Different individuals not making use of for well being protection are inspired to offer their SSNs to hurry up the applying course of, however aren’t required to offer one. We use SSNs to test earnings and different data to see who’s eligible for assist with well being protection prices. If somebody needs assist getting an SSN, they’ll go to socialsecurity.gov, or name 1-800-772-1213. TTY customers ought to name 1-800-325-0778.

Can individuals who aren’t U.S. residents apply for well being protection by the Market?

Lawfully current immigrants can apply for well being protection. Making use of or enrolling doesn’t make somebody a “public cost”. This implies it gained’t have an effect on their probabilities of changing into a Lawful Everlasting Resident or U.S. citizen. (Exception: Individuals receiving long-term care in an establishment at authorities expense, like in a nursing facility, could face limitations getting a inexperienced card).

Immigration data entered into the Market can be used for administration of the Market and insurance coverage affordability applications solely. Individuals who aren’t making use of for well being protection don’t want to offer their citizenship or immigration standing.

What ought to I do if I feel my eligibility outcomes are improper?

In the event you don’t agree with what you qualify for, in lots of circumstances you could possibly file an enchantment.

You may enchantment eligibility to purchase Market plans and likewise for enrollment durations. In the event you’re making use of for assist paying for protection, you may additionally have the suitable to enchantment eligibility for tax credit, cost-sharing reductions, Medicaid eligibility, and CHIP eligibility. In the event you qualify for tax credit or cost-sharing reductions, you may enchantment the quantity you’re eligible for.

Assessment your eligibility discover to search out appeals directions for every individual in your family, together with the variety of days you need to file an enchantment. Right here’s necessary data to contemplate when submitting an enchantment:

  • You may have somebody file or take part in your enchantment. That individual is usually a good friend, relative, lawyer, or different individual. Or, you may file and take part in your enchantment by yourself.
  • In the event you file an enchantment, you could possibly maintain your eligibility for protection whereas your enchantment is pending.
  • The end result of an enchantment may change the eligibility of different members of your family.
  • Relying in your state and your eligibility outcomes, you could possibly file an enchantment by the Market or you could have to file an enchantment together with your state Medicaid or CHIP company.
To enchantment your Market eligibility outcomes, you may mail an enchantment type or your personal letter to Well being Insurance coverage Market, 465 Industrial Blvd, London, KY 40750-0061. For extra data name the Market Name Heart at 1-800-318-2596. TTY customers ought to name 1-855-889-4325.

What are my rights concerning my data within the Market?

  • You, and folks you give permission to, may even see and request a replica of the personally identifiable data the Market collects and maintains about you.
  • It’s possible you’ll query if the knowledge CMS has about you is appropriate.
  • You’ve the suitable to ask for an accounting of the entities or individuals to whom the Market has disclosed your data.
  • In the event you don’t perceive the knowledge on this web page, chances are you’ll contact the Market for a proof, and you may ask the Market for a replica of this discover.

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