Hospitals throughout the nation proceed to battle tight working margins, a sweeping workforce scarcity and excessive labor prices. To assist climate this storm, Northwell Well being just lately adopted a brand new system to optimize its workforce administration.
The well being system, which is the most important one in New York state, is implementing Prolucent Well being’s workforce platform, which manages each inner and exterior labor sources. Which means the startup’s platform will likely be managing all contingent labor supplied by Northwell’s in-house staffing company and any exterior third-party staffing businesses.
Northwell’s homegrown staffing company, which is known as FlexStaff, was based in 2014.
“Our purpose with FlexStaff was all the time to construct an company to scale back our spending on exterior businesses, enhance the standard of our contingent labor and supply on-demand staffing assist to enhance affected person care,” stated Carolyn Doyle, vice chairman at Northwell and CEO of FlexStaff, in a current interview.
FlexStaff has about 5,000 individuals in its pool of non permanent staff, they usually work at Northwell on each per-diem and extra long-term assignments. Staff sourced from this company make up about 90% of Northwell’s non permanent employees, Doyle famous.
Along with FlexStaff, the well being system additionally sources non permanent employees from exterior staffing businesses. Whereas Northwell depends on FlexStaff for the lion’s share of its non permanent staffing wants, a single company can’t be anticipated to satisfy all of them, Doyle identified. That is very true when the well being system wants non permanent employees who’re extremely specialised in a particular space of care, she added.
By rolling out Prolucent’s platform throughout all of Northwell’s 21 hospitals, the well being system is aiming to present its leaders a approach to entry real-time details about the contingent labor they’ve at their care websites and the way a lot cash they’re spending on these employees.
“As a substitute of taking a FlexStaff report and experiences from our exterior company companions and placing all that info collectively, Prolucent gives us with a single know-how platform. It offers us a holistic view of all of our contingent labor that we have now on task, in addition to all of the contingent labor requests which might be presently open for the group,” Doyle defined.
Prolucent can even present Northwell with info concerning pay charges for non permanent hospital employees throughout the nation in order that the well being system can match its fee to the market customary, in addition to assist higher coordinate open labor requests between FlexStaff and exterior staffing businesses.
When taking a look at know-how distributors to assist it higher handle its non permanent labor bills, Northwell “checked out plenty of completely different methods and spoke with plenty of organizations,” Doyle stated.
Dallas-based Prolucent beat out its opponents due to its vendor-neutral strategy, she declared.
“We actually needed a accomplice that was vendor-neutral — that means that they’re not a staffing company — as a result of we’re sharing our info on the platform. It was vital to work with a corporation that understood the healthcare staffing trade however wasn’t offering workers themselves,” Doyle defined.
She added that Prolucent, which was based in 2019, has skilled leaders with backgrounds in offering contingent labor companies. She additionally stated that the startup’s know-how “was very simple to implement and use.”
Picture: Natali_Mis, Getty Pictures
