Netherlands-based FRISS has partnered with Microsoft to enhance its synthetic intelligence (AI) fraud mannequin explanations leveraging Microsoft Azure OpenAI service.
A supplier of belief automation options for property and casualty (P&C) insurance coverage carriers, FRISS intends to implement Azure OpenAI Service for a number of use instances inside its choices.
Among the use instances embrace a business underwriting chatbot or a declare summariser, a community explainer, and utilizing a fraud bot.
The options provided by FRISS can be out there in Microsoft Industrial Market within the type of a transactable provide in Azure Market and Microsoft Appsource storefronts.
At present, the Dutch firm is working to create a ‘good’ clarification of its AI fashions’ predictions, whereas making certain a accountable AI strategy.
FRISS stated its platform aligns with the seven rules outlined within the “ethics pointers for reliable AI” developed by the European Fee’s Excessive-Stage Professional Group.
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With Azure OpenAI Service, FRISS can create extra partaking and easier-to-comprehend instances on potential fraud situations utilizing storytelling to offer explanations.
FRISS co-founder and chief technique officer Christian van Leeuwen stated: “Each time our AI mannequin makes a prediction, we routinely create sentences, or bullet factors, which explains why the mannequin made such a prediction.”
This strategy is anticipated to assist insurance coverage professionals and fraud investigators to know potential fraud incidents in a extra seamless method, FRISS famous.
As well as, FRISS’ choice to make use of ChatGPT for explanations solely will assist in minimising potential bias or moral considerations, because it doesn’t affect the fraud evaluation.
FRISS Knowledge Science product proprietor Gian Luigi Chiesa stated: “After conducting an preliminary survey, the response to the ‘good story’ format was very optimistic.
“We are actually engaged on implementing this strategy for a bunch of pilot clients, making certain its seamless integration and effectiveness.”
Leeuwen added: “As we transfer ahead, we envision much more potentialities, with plans to launch use instances for our clients primarily based on generative AI, reminiscent of giant language fashions, into our platform within the first half of 2024.”
